Privacy Policy

Effective Date: August 29th, 2023

Thank you for choosing to book your stay at Black Diamond Cabin through Airbnb and VRBO. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in relation to your bookings on Airbnb and VRBO.

1. Information We Collect:

When you make a booking through Airbnb and VRBO, we may collect the following types of information:

• Personal Information: Name, email address, postal address, phone number, and other contact information.
• Booking Details: Dates of your stay, number of guests, and any special requests you may have.
• Payment Information: Credit card details and billing information for processing payments.

2. How We Use Your Information:

We use your information to facilitate your booking and provide you with a comfortable stay. Specifically, we use your information for purposes including but not limited to:

• Confirming Bookings: Verifying your reservation and communicating details related to your stay.
• Communication: Sending you essential information about your booking and responding to your inquiries.
• Guest Experience: Ensuring your stay meets your expectations by addressing any special requests or requirements.
• Payment Processing: Processing payments for your booking.
• Legal Compliance: Complying with legal obligations and resolving disputes.

3. Information Sharing:

We may share your information with third parties in the following circumstances:

• Booking Platforms: Sharing necessary information with Airbnb and VRBO to confirm and manage your booking.
• Service Providers: Sharing information with third-party service providers who assist us in providing services during your stay.
• Legal Requirements: Disclosing information to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Retention:

We retain your booking information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Data Security:

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the Internet or electronic storage is completely secure.

6. Your Choices:

You can manage your booking and certain information through Airbnb and VRBO platforms. If you have concerns about the information we hold about you, please reach out to us using the contact information provided below.

7. Contact Us:

If you have any questions, concerns, or requests regarding the privacy of your booking information, please contact us at:

• Mailing Address: 47025 Snowmist Dr., Agassiz, BC V0M 1A1
• Email: hello@blackdiamondcabin.com

By making a booking through Airbnb and VRBO, you agree to the terms of this Privacy Policy. If you do not agree to this policy, please refrain from making bookings through these platforms.

Please note that Airbnb’s and VRBO’s own privacy policies will also apply to your bookings. Please review their respective policies for more information on how they handle your data.